I have a licence and the programmes still run in demo versions

There could be two reasons for this behaviour. You are running programmes on a demo account and

  1. demo is not opened with name from licence - solution: open demo account with data (name from licence)
  2. the demo is already open with the correct data but the licence key has not been uploaded to the correct directory - solution here: I have a problem with the licence key. What should I do?